Modify Your Website Anytime
With A Monthly WordPress Support Plan



WPSUPPORT is a monthly support service
for every WordPress website.

Here are some examples of the WordPress support services that we do.

Updating any content
on your website.

Prevent hacking with
WordPress core updates.

Add & modify
buttons & banners.

Update theme & plugins
to reduce vulnerability to hacking.

Making sure your website
is SEO-friendly.

Assisting you with
new plugin installation.

Fix any layout issues
with your website.

Daily website backup
& stored offsite.

Optimise your website’s
loading time.

Have something in mind which is not listed above? Chat with us.

OUR CLIENTS

How It Works?

Anytime when you need any task done.

1

You submit a task via email
to help@wpsupport.asia.

2

We get it done asap,
usually within 24 hours.

3

You get back to
run your business.

Do you really need to
hire a full-time developer to manage your website
or deal with freelancers whenever you need any help?
Most of you don’t
.

WP SUPPORT

WordPress is used to build millions of websites and is very user-friendly. However, trying out themes and plugins might still cause unwanted troubles. This is when we can help.

1326556117063812080615

Founder of WP SUPPORT

100% Money Back Guarantee Within 30 Days

We’ll return you 100% of your money within 30 days if you are not 100% happy with our service. No question asked. Full-refund.

We will give all our best in delivering the best customer support for your website. You will get the best service at a great price.

30 Days Money Back Guarantee

Hiring a full-time developer: From S$2500 per month
Hiring a freelance developer: From S$100 for every task
Subscribing to WP Support: S$39 per month

What’s your choice?

WP SUPPORT

Questions

Hope it helps.

What can WP Support do for me?

We’re a team of WordPress support specialists who have solved numerous WordPress problems. If you have a WordPress problem but if you are not sure if we can help, chat with us.

What are the pricing plans available?

View pricing here.

What is defined as an Ecommerce website?

Any website that allows customers to make payment via methods such as Paypal and credit cards.

What’s your working hours?

We work from Monday to Friday, 9am to 5pm (Singapore time, GMT +8). Don’t be surprised if your tasks got done after “normal” working hours we work OT a lot.

How long do I need to commit?

We have quarterly and yearly contract. For our quarterly contracts, you can cancel your plan anytime and we’ll not charge you the following quarter. The same logic applies for our yearly contracts.

Can I cancel after three months and re-signup again in the future?

Yes, you can.

Do you offer any money-back guarantee?

Yes. If you’re not 100% happy with our service within the first 30 days, we’ll give you all your money back. No questions asked.

What if my website got hacked ?

We’ll work round the clock to fix it at no additional charge. It’s part of our security guarantee.

How do you back up my site?

We back up your files and database on a regular basis and also before we update your plugins and themes. However, if your web host already regularly back up your site and do not allow us to run our backups, we’ll retrieve the files from them whenever necessary.

I have a design studio. Do you have a white-labelled service?

No. We prefer to work directly with website owners. However, we have an affiliate program which you can join here.

I have more than 5 WordPress sites. Do you offer bulk discount?

Yes. Do email us at help@wpsupport.asia.

Can you really provide unlimited support for Standard Plus & Ecommerce Plus plans?

We’re reasonable people and will do as much as possible to help you out with your website every month. If your demand is overwhelming, we’ll let you know.

What are tasks that you do?

Anything that takes up to 30 minutes to complete. You can sign up and get us to fix any task.

Example:

  • UI troubleshooting (HTML, CSS, Javascript)
  • Styling elements with CSS
  • Content population & image manipulation
  • Creation of basic graphics (e.g. buttons, banners, etc.)
  • WordPress consulting (advice and support)
  • Optimization of CSS, Javascript and Images
  • Theme/plugin audits
  • Plugin installation and implementation
If any plugin or theme breaks my site after being updated, will you fix it?

Yes, we will fix them. This will not count towards the number of small tasks that you can request every month.

I have an Ecommerce store. How many products can WP Support upload for me as a small task (30 minutes)?

We can comfortably upload 5 products as one small task. If you’re subscribed to our Ecommerce Plus plan, you can request for 3 tasks at a time. Thus, you can send us up to 15 products to be uploaded each time.

As WP Support is not a data-entry service, please do not depend on us to regularly upload a large number of products to your website.

What are tasks that are out of scope?

Anything that requires more than 30 minutes to complete.

Example:

  • Website redesign (e.g. creation of new web pages)
  • Landing page design
  • Custom plugin development
  • Custom theme development
  • Search marketing/SEO services

If you are looking for the services above, we’ll recommend that you engage this Singapore web development firm.

I’m really interested but I just want to ask one more question. 

Chat with us or email us at help@wpsupport.asia.

30 Days Money Back Guarantee

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